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The Education (Pastoral Care of International Students) Code of Practice 2021

International College of Auckland has agreed to observe and be bound by the Code of Practice for Pastoral Care of International Students. Copies of the code are available on request from ICA or from the NZQA website. The Code is also available in different languages.

Immigration Matters

All international students are required to obtain a valid visa to be able to enter and study in New Zealand. It is the responsibility of the student to maintain a valid student permit through the duration of their study programme at ICA. Please ensure that a transit visa is held for stop-overs in countries on the way to New Zealand when required. Passengers without the necessary visa may be prevented from continuing their journey. Full details of visa requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration website.

Accident Insurance

The Accident Compensation Corporation (ACC) provides accident insurance for all New Zealand citizens, residents, and temporary visitors to New Zealand. However, students may still be liable for all other medical and related cost. For more information, please visit the ACC website.

Medical and Travel Insurance

Medical and Travel Insurance is compulsory for international students studying in New Zealand. The insurance needs to be in place from the time the students leave their home country to their return home.


Students over 18 years old may choose their own accommodation. However, should they wish to ask for assistance in organising a homestay accommodation, they should indicate this on the registration form or inform one of ICA’s Marketing staff at least 10 working days prior to arrival in New Zealand. If problem arises with the arranged accommodation, the ICA Marketing staff is available daily during normal office hours. In case of an emergency, please contact the principal.

Refund Policy

Emergency Contact Details

Email: [email protected]

Mob: 0064 21 777 483

Marketing Contact: [email protected]

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