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Education Code of Practice

The Education (Pastoral Care of International Students) Code of Practice 2021

International College of Auckland has agreed to observe and be bound by the Code of Practice for Pastoral Care of International Students. Copies of the code are available on request from ICA or from the NZQA website. The Code is also available in different languages.

For more information, please refer to:

Guidelines for the Pastoral Care Support of Tertiary and International Students

ICA has committed to adhering to the 2021 Education (Pastoral Care of Tertiary and International Learners) Code of Practice, which outlines a framework to ensure the wellbeing and safety of both domestic and international students. The code emphasizes that fostering an environment conducive to learning and wellbeing is a collective responsibility shared by tertiary providers, students, families, and the broader community.

For more information about the Code, visit:

How Can I Obtain a Copy of the Code?

Useful Videos

Overview – Know the Code

Know the Code – for International Learners

Know the Code – for International Learners: Enrolments & Contracts

What Does Self-Review Mean?

This continuous process involves assessing ICA College's performance against the standards set by the Code. The goal is to pinpoint strengths and areas needing improvement, enabling us to make meaningful and effective enhancements to our systems and practices.

What Does Attestation Involve?

Each year, ICA College submits a declaration to NZQA confirming that a self-review of the learners' wellbeing and safety practices under the Code has been completed.

You can access the Executive Summary for Self-Review 2024 here:

Admission Process

Questions about the Code of Practice? Get in touch.

+64 (9) 309 9558 Email support@ica.ac.nz