Student Services
The International College of Auckland (ICA) maintains engagement with its students at two levels: academic and non-academic. At the academic level, students are primarily involved and engaged with program delivery, learning, and assessments. All other engagements are at the non-academic level, with settlement support being a key function of ICA’s non-academic engagement with students.
ICA’s Academic Support Services department has a broad function. Key elements of ICA Student Services include providing the first point of contact for both prospective and existing students.
ICA Student Support Services include the following:
Our Student Support Services work closely with the Administration and engage with students regarding the provision of information; admissions, enrolments, and withdrawals; academic records and student files; compliance and statutory matters, such as attendance, insurance, Public Trust, immigration, identification cards, health and safety; student feedback; periodic interviews; student complaints; and NZQA reporting of qualification completion.
The Student Support Services team provides ongoing support for all students during the course. This includes the following services:
ICA Student Support Services provide placement and career support. The ICA Industry Pathway Manager works on building industry relationships and MOUs with relevant industries in engineering (civil, mechanical, electrical, IT, telecommunications) for career support. Additionally, ICA contacts our graduates and their employers to gather feedback on the value and outcomes of our graduates.