Social Services and Counseling

Many ICA students are international students arriving for their first time in New Zealand. Students can experience culture shock upon their arrival in New Zealand. They can face homesickness and could lack social interactions. They are on their own and face challenges, such as financial management, personal management, and time management.

ICA student support services offer important social services for its students. These services and information include:

• Information on local knowledge and places of interest

• New Zealand laws, such as those regarding the purchase of alcohol, cigarettes etc.

• Information on health issues

• Information on welfare facilities, such as accessing information on sexuality

• How to deal with harassment, bullying

• Financial advice

• Organising and integrating with their communities various events and religious needs, such as Halal food

• Information for Muslims, Ramadan, Vegetarian food information, Worship Places, Eid & Dewali festivals, Chinese New Year, Matariki and various activities across Auckland, New Zealand.

In certain situations, counseling is also available to ICA students.

Various other services are available to ICA students such as:

General Support Contact Details
EMERGENCY CALLS (including cell phone) = 111
Lifeline and Interchurch Counseling
95 Great South Road
Phone: 522 2999 (24 hours)
Also at 95 Great South Road: Chinese Lifeline
Phone: 522 2088
Crisis counseling of all kinds

Youth line
Phone: 0800 376 633
Crisis counseling of all kinds: anxiety, risk, personal crises, etc

Citizens Advice Bureau (CAB)
305 Queen Street
Phone: 377 3314
Free advice about anything. Referral to other agencies which can help

Citizens Advice Bureau (CAB)
New Lynn Library Building (Memorial
Square) New Lynn
Phone: 827 4731 or 8275095
Asian Community Help service. Also free general advice about any problem

Iranian Community Trust
4 Olympic Place New Lynn Phone: 826 3940
General advice and support

Shakti Migrant Services Trust
5a Jordan Avenue
Phone: 634 5426
General advice and support

Various religious, cultural, and community organizations provide counseling to their community members through religious and community leaders. Information about various communities’ and sects’ religious centers is available through ICA student support services.